Terms of service

Effective Date: 29-04-2026

Welcome to Cloud Fino. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to these Terms. Please read them carefully.


1. Eligibility
You must be at least 18 years old and capable of entering into a legally binding agreement under the Indian Contract Act, 1872. If you are using the site on behalf of a business or entity, you represent that you have the authority to bind them to these Terms.


1. Products & Orders
All products listed on our website are subject to availability and may be withdrawn or updated at any time without notice. Our catalog includes home bedding such as cotton comforter and satin comforter options, duvet set bundles, and other comforter varieties.
We reserve the right to limit the quantity of products per customer or order.
Once an order is placed, it cannot be modified. If you need to cancel, please refer to our Cancellation Policy.


1. Pricing & Payment
All prices are listed in Indian Rupees (INR) and are inclusive of GST unless otherwise stated.
We accept payments via UPI, Credit/Debit Cards, Net Banking, Wallets, and Cash on Delivery (available in select pin codes).
All payment transactions are securely processed through RBI-compliant payment gateways.


1. Shipping & Delivery
Orders are processed within 1--2 business days and delivered within 3--7 business days, depending on your location.
We ship across India through reliable courier partners.
Please refer to our Shipping Policy for more details.


1. Returns & Refunds
We accept returns only for eligible products under specific conditions.
Return requests must be raised within 7 days of delivery.
Refunds will be processed to the original payment method or as store credit.
For full details, please refer to our Return & Refund Policy.


1. User Responsibilities
By using our site, you agree:
To provide accurate, current, and complete information during checkout.
Not to misuse our website or interfere with its functionality.
Not to copy, reproduce, or exploit any part of the website without written permission.


1. Intellectual Property
All website content including logos, product images, graphics, text, and design elements are the exclusive property of Cloud Fino and protected under the Copyright Act, 1957 and related laws in India.


1. Limitation of Liability
To the maximum extent permitted by law, Cloud Fino will not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of data or profits.


1. Termination
We reserve the right to terminate or restrict your access to our website if we believe you are violating these Terms or applicable laws.


1. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Indore.

1. Changes to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and continued use of the website after such updates constitutes your agreement to the revised Terms.


  1. 1. Contact Us
    If you have any questions about these Terms, please contact us:
    📧 reliable.ace1@gmail.com
    📞 +91-9343217855
    📍 INDORE M.P., INDIA

Q&A


Question: Who is eligible to use Cloud Fino’s website and place orders?


A: You must be at least 18 years old and capable of entering into a legally binding agreement under the Indian Contract Act, 1872. If you are using the site on behalf of a business or other entity, you confirm you have the authority to bind that entity to these Terms.


Question: Can I modify or cancel my order after placing it?


A: Orders cannot be modified once placed. For cancellations, please refer to our Cancellation Policy. Cloud Fino also reserves the right to limit the quantity of products per customer or per order.


Question: What payment methods do you accept, and is Cash on Delivery (COD) available?


A: Prices are listed in INR and are inclusive of GST unless stated otherwise. We accept UPI, Credit/Debit Cards, Net Banking, Wallets, and Cash on Delivery (available in select pin codes). All transactions are processed through RBI-compliant payment gateways.


Question: How long does shipping take, and where do you deliver?


A: Orders are processed within 1–2 business days and typically delivered within 3–7 business days, depending on your location. We ship across India via reliable courier partners. For more details, please see our Shipping Policy.


Question: What is your return and refund policy?


A: We accept returns only for eligible products under specific conditions. Return requests must be raised within 7 days of delivery. Refunds will be issued to the original payment method or as store credit. For complete terms, please refer to our Return & Refund Policy.