100% Cotton Duvet Cover Set – Soft & Breathable 3-Piece Bedding Set with Zipper Closure

• Soft & Breathable Comfort – Cloud Fino duvet covers are made from premium materials like 100% cotton or silk satin, offering a smooth, lightweight feel that enhances sleep quality.
• Elegant Design Features – Designed with style in mind, our duvet covers include refined touches like pinch pleats, pintuck details, or a sleek minimalist finish to elevate any bedroom décor.
• Secure & Convenient Fit – Features hidden zipper closures and interior corner ties to keep your duvet perfectly in place—no shifting, bunching, or hassle.
• Durable & Easy to Care For – Fade-resistant, wrinkle-resistant, and machine washable, Cloud Fino duvet covers are made to look beautiful and last through everyday use.
• Hypoallergenic & Skin-Safe – OEKO-TEX certified and free from harsh chemicals, our duvet covers are gentle on sensitive skin and safe for the whole family.

Thank you for shopping with us! We aim to deliver your order quickly, safely, and efficiently. Please review our shipping policy below for details.

🕐 Order Processing Time
All orders are processed within 1–2 business days (excluding Sundays and public holidays).

You will receive a confirmation email once your order is placed, and a tracking number once your order is shipped.

🚚 Shipping Options & Delivery Time
We currently offer the following shipping options within India:

Shipping Method    Estimated Delivery Time    Charges
Standard Shipping    3–7 business days    Free on orders above ₹999
₹49 for orders below ₹999
Express Shipping    1–3 business days    ₹149 flat rate
Note: Delivery times may vary slightly based on your location, festivals, or courier availability.

📍 Delivery Coverage
We ship across all serviceable pin codes in India through our trusted courier partners.

If your area is not serviceable, we will contact you for an alternative solution or refund.

📦 Order Tracking
Once your order has shipped, you’ll receive an email and/or SMS with a tracking link.

You can also track your order anytime by logging into your account on our website.

💸 Cash on Delivery (COD)
COD is available on select pin codes for orders up to ₹5,000.

An additional COD fee of ₹50 may apply.

📬 Delays & Issues
If your order is delayed or arrives damaged, please contact our support team at reliable.ace1@gmail.com within 48 hours of delivery.

We will coordinate with the courier and resolve the issue promptly.

❌ Undelivered Packages
In case a package is returned to us due to an incorrect address or failed delivery attempts, we will reach out to reschedule. Additional shipping charges may apply.

If you have any questions about your order or shipping, feel free to reach out to us at [Your Email] or call us at [Phone Number]. We’re happy to help!

At Cloud Fino, your satisfaction is our top priority. If you're not happy with your purchase, we’re here to help with easy returns or replacements — within 30 days of product delivery.

✅ Return & Replacement Eligibility
We accept returns or replacements within 30 days of product delivery under the following conditions:

✔ Eligible When:
The product is unused, unwashed, and in original condition.

The item is in its original packaging, including tags, labels, covers, or sleeves.

You received a wrong item, defective product, or damaged parcel.

The size, color, or product delivered was not as described on our website.

❌ Not Eligible When:
The product has been used, washed, or damaged after delivery.

Tags, labels, or packaging are missing.

The item was purchased under a “Final Sale”, “Clearance,” or marked as non-returnable on the product page.

Personalized, customized, or made-to-order items.

Note: All returns are subject to quality check by our team before approval.

🔁 How to Request a Return or Replacement
To initiate a return or replacement:

Contact us within 30 days of delivery:

Email: reliable.ace1@gmail.com

WhatsApp / Call: +91-XXXXXXXXXX

Provide the following details:

Order ID

Reason for return or replacement

Clear photos of the product and packaging (if damaged or incorrect)

Our team will respond within 24–48 hours and guide you through the next steps.

🚚 Return Pick-up & Self-Shipping
We offer free return pick-up from your address in most serviceable pin codes.

If reverse pickup is unavailable in your area, we may ask you to self-ship the product using any reliable courier service. In such cases:

Please share the courier receipt.

We will reimburse up to ₹100 as shipping charges.

Returns must be dispatched within 3 days of return approval.

🔄 Replacements
If the product is defective, damaged, or incorrect, we’ll arrange a free replacement.

Replacements are shipped once the original item is picked up and received at our warehouse.

If a replacement is not available, we’ll offer you a full refund or store credit, based on your preference.

💸 Refunds
Once we receive and inspect your returned item:

Refunds are processed within 3–7 business days.

You can choose:

Refund to the original payment method, OR

Store credit for future purchases

For Cash on Delivery (COD) orders:

Refunds will be issued via UPI or bank transfer after confirmation.

Note: Shipping charges (if any) from the original order are non-refundable.

⚠ Important Notes
Items returned without prior approval or outside the 30-day window will not be accepted.

If the product returned fails our quality check, we reserve the right to decline the return and ship it back to you.

📞 Need Help?
Our support team is here for you:
📧 Email: reliable.ace1@gmail.com
📞 Phone / WhatsApp: +91-XXXXXXXXXX
🕐 Hours: Mon–Sat, 10:00 AM – 6:00 PM

We’re committed to providing a smooth, fair, and reliable return experience for every customer.